FAQ
Frequently Asked Questions About Rodent Control in Scranton, PA
Answers grouped by topic: cost, process, pets and health, landlord and tenant rules, and species identification. Every answer below also appears on the service, town, or guide page it came from.

Frequently asked questions
Every answer below also appears on the service, town, or guide page it came from. Jump to a topic:
General
Will rodents come back after treatment?
They can return if entry points stay open or new gaps appear. That is why inspection, trapping and removal, sealing, cleanup, and monitoring are sequenced together.
What credentials should I ask a rodent control provider for in Pennsylvania?
Pennsylvania requires pesticide applicators and businesses to be licensed through the Pennsylvania Department of Agriculture. Ask any provider for its current credentials and written scope before work begins.
How do I get rid of mice in my basement?
Start with an inspection to find entry points and nesting areas. Then trap along basement runways, seal the gaps once the mice inside are out, and follow up to confirm activity has stopped. Sealing is what keeps new mice from replacing the trapped ones.
Should I store food in the basement?
Only in sealed containers made of thick plastic, glass, or metal. Bags and cardboard boxes invite mice, and pet food and birdseed stored in the basement are common attractants.
Should I turn off power if I find chewed wiring?
If you see exposed conductors or scorch marks, keep clear and call an electrician. Do not touch damaged wiring. An electrician can advise on turning off the affected circuit.
How do I know the rodents are gone before the electrician repairs the wiring?
The rodent provider confirms removal and sealing with photos and follow-up checks. Share that confirmation with the electrician before repair work starts.
Do ultrasonic repellers or peppermint oil work?
There is no reliable evidence that ultrasonic devices or peppermint oil control rodents on their own. They are not a substitute for sealing and trapping.
What is commercial rodent control?
Scheduled rodent control for businesses: site assessment, monitoring stations checked and logged on each visit, trapping where activity is found, exclusion work, and plain-language reports that form the business's rodent-control record.
Which businesses do you serve?
Restaurants and food businesses, warehouses and storage, offices, apartment buildings, and rental properties in the Scranton area. Service is organized around each business type and its operations.
Do you work with restaurants during health inspections?
Service reports and monitoring logs give a restaurant a documented record for inspections. Confirm with your own inspector or auditor which records your inspection regime requires.
What should I include in my message?
The signs you are seeing, the rooms affected, how long it has been going on, whether you own or rent, and whether pets or children are in the home. Photos of droppings, gnaw marks, or gaps help.
What is the fastest way to reach you?
Call (570) 397-9148 and describe what you are seeing. The next step is an inspection with a photo report and a quote before work begins.
Do you treat insects or other pests?
We focus on rodent control. Ask when you call whether other pests are handled.
What should I do if I see a rat in my house?
Do not try to corner it. Keep food sealed, keep pets and children away from the room, and note where and when you saw it. Then call for an inspection so the entry point and population can be assessed.
Do wooded edges make rodent control harder?
Wooded edges raise outdoor pressure, since mice and rats nest and travel in cover near the house. Control still follows the same sequence — inspect, trap and remove, seal, clean safely, monitor — with extra attention to garages, sheds, foundation gaps, and attractants like firewood, brush, and bins against the house.
Does hillside drainage affect rodent problems?
Hillside grading can keep soil near the downhill foundation damp, which suits burrowing and can widen foundation gaps over time. Moving downspout water away from the foundation and keeping the downhill wall inspected are part of prevention, alongside sealing the gaps themselves.
Do garages and sheds matter for rodent control?
They do. Garages and sheds give rodents cover, food, and a staging point close to the house. Sealing the house while a garage or shed stays open leaves a nearby population that can re-enter through the next gap that opens.
Which towns do you serve for rodent control?
The core service area is Scranton, including Green Ridge, Hill Section, West Scranton, South Scranton, North Scranton, and East Mountain. Nearby towns served are Dunmore, Taylor, Moosic, Throop, Old Forge, Dickson City, Olyphant, Clarks Summit, Blakely, South Abington Township, and Pittston. Each has its own page linked below.
Cost & Pricing
How much does attic rodent cleanup cost in Scranton?
Cost depends on attic size, access, and how much contaminated material must be removed. See our rodent control cost page for the cost drivers and national ranges labeled as national, not Scranton-verified. Your final quote follows the inspection.
How much does rodent exclusion cost in Scranton?
Cost depends on the number, size, and location of entry points and the materials each needs. See our rodent control cost page for the cost drivers and national ranges labeled as national, not Scranton-verified. Your final quote follows the inspection.
How much does rodent control cost in Scranton, PA?
Cost depends on species, severity, entry-point count, attic and basement access, cleanup needs, and follow-up visits. National ranges are $150-$600 for removal, $150-$800+ for exclusion, and $200-$2,500 for combined removal plus exclusion. These are national ranges, not Scranton-verified. Your final quote follows the inspection.
How much does basement rodent control cost in Scranton, PA?
Cost depends on the size of the space, access, the number of entry points, and whether cleanup is needed. See our rodent control cost page for the cost drivers and national ranges labeled as national, not Scranton-verified. Your final quote follows the inspection.
How much does commercial rodent control cost in Scranton, PA?
Cost depends on building size, business type, service frequency, monitoring points, and exclusion scope. See our rodent control cost page for the cost drivers and national ranges labeled as national, not Scranton-verified. Business quotes follow the site assessment.
How much does mice removal cost in Scranton, PA?
Cost depends on the size of the mouse population, the number of entry points to seal, and whether cleanup is needed. See our rodent control cost page for the cost drivers and national ranges labeled as national, not Scranton-verified. Your final quote follows the inspection.
What does rat removal cost in Scranton, PA?
Cost depends on species, population size, entry-point count, and whether cleanup is needed. See our rodent control cost page for the cost drivers and national ranges labeled as national, not Scranton-verified. Your final quote follows the inspection.
What is included in a rodent control quote?
The written quote lists the work, the materials, the number of visits, and what is included and not included. Inspection with a photo-documented report, removal or sealing as quoted, and follow-up visits as quoted are included. Wiring, plumbing, structural, and re-insulation work are not.
Is there an inspection fee?
You will be told the inspection fee, if one applies, before you book. Whether it is credited toward service is stated in your written quote.
Process & Timeline
What does an inspection include?
A ground-to-roof review of the foundation, sill, pipes, vents, garage, doors, basement, attic, and roofline, with photos of entry points and signs, written findings, and a quote before work begins. The inspection fee policy is explained on the cost page.
What does rodent exclusion involve?
Exclusion means finding and sealing the entry points: gaps around pipes and conduits, foundation cracks, basement windows, door sweeps, garage-door seals, and gaps at vents and the roofline. Sealing happens after trapping, so animals are not left inside to die in voids or chew new exits.
How soon can someone come out?
Call for today's availability. Describe what you are seeing — droppings, scratching at night, a mouse in the kitchen — and you will be told the next step and what an inspection covers.
Do you seal entry points, or only set traps?
Both. Trapping and removal come first, then sealing with durable materials, then cleanup and monitoring. Sealing is what keeps new rodents from replacing trapped ones.
What is included in attic rodent cleanup?
Removal of droppings, soiled insulation, nesting material, and debris; disinfection of accessible surfaces; before-and-after photos; and a written report on wiring, duct, insulation, and entry-point findings.
Does attic cleanup include removing live rodents?
No. Cleanup starts after the rodents are out. Trapping and removal are a separate service done first, and cleanup is scheduled once activity has stopped.
Do you replace insulation after attic cleanup?
No. Cleanup removes contaminated insulation and reports what was removed. Installing new insulation is done by an insulation contractor after cleanup, using the cleanup report to price the replacement.
What are the entry points for rodents in a basement?
Foundation cracks, sill-plate gaps, utility penetrations, sump pits, floor drains, sewer connections, basement windows, window wells, and bulkhead doors are the most common routes.
Do you seal basement entry points?
Yes. Sealing is part of the plan and happens after the animals inside are removed, so rodents are not trapped indoors. Entry points are sealed with durable materials and photographed.
Should I seal the hole I found?
Not before an inspection. Sealing while animals are inside can trap them in voids. Identification and removal come first, then sealing.
How long should I wait before calling a professional?
If activity continues after traps and one sealed gap, or returns within weeks, an inspection is the next step rather than more traps.
How fast will I get a response?
Call for today’s availability if the matter is urgent.
Do you seal entry points as part of rat removal?
Yes. Sealing is part of the plan, and it happens after the rats inside are removed, so animals are not trapped indoors. Entry points are sealed with durable materials and photographed.
What follow-up is included after treatment?
Follow-up visits check for new activity, new gaps, and whether sealing held. A provider should state the visit schedule, what is checked at each visit, and when to call back if signs return.
Can stone foundations actually be sealed?
Stone foundations can be sealed, but the work is detailed: crumbled mortar joints, voids between stones, and penetrations each need the right material, and sealing happens after trapping so animals are not left inside to die in voids or chew new exits. A photo-documented inspection shows which gaps matter before any work begins.
What is rodent exclusion?
Rodent exclusion is the sealing of entry points so mice and rats cannot enter a building. It starts with a full inspection, then closes each gap with chew-resistant materials such as mesh, hardware cloth, mortar, sweeps, and flashing.
Can I seal entry points while mice are still inside?
No, not all of them. Sealing every exit before removal can trap animals indoors. The correct sequence is inspection, then trapping and removal, then sealing, then monitoring.
What materials are used for rodent exclusion?
Copper or stainless-steel mesh with sealant for small gaps, galvanized hardware cloth for larger openings, mortar or masonry sealant for foundation cracks, door sweeps and weatherstripping for doors, metal screening for vents, and metal flashing for rooflines.
Does exclusion include trapping?
Exclusion and trapping are separate services done in sequence. If rodents are active inside, trapping and removal come first, and sealing follows once the animals inside are out.
Pets/Children/Health
Is it safe to clean mouse droppings myself?
For a very small area, follow CDC guidance: ventilate, wet with disinfectant, wear gloves, and bag the waste. Do not sweep or vacuum droppings. For larger areas or urine-soaked insulation, professional cleanup is the safer option.
How long does a dead animal smell last?
It depends on the size of the animal, the temperature, and ventilation. A mouse smell can linger for days; a larger animal can linger longer. Removal and cleaning shorten it.
Can I remove a dead mouse myself?
Yes, with gloves, disinfectant, and bagging. Wear gloves, spray the carcass with disinfectant, bag it, seal the bag, bag it again, and wash your hands.
Will the smell go away on its own?
It fades as the carcass dries, but odor, flies, and staining can persist, and the entry points that let the animal in remain open. Removal plus sealing is the durable fix.
What should I do if my pet eats rat poison?
Call your veterinarian at once and bring the bait packaging. Do not wait for symptoms.
What should I do if a child eats rat poison?
Call Poison Control at 1-800-222-1222 and seek medical care at once. Bring the bait packaging if you have it.
Are owls and hawks affected by rodent poison?
Yes. Wildlife that eats poisoned rodents can suffer secondary poisoning. That is one reason exclusion-first work matters.
Can I use bleach to clean up mouse droppings?
Yes. A household disinfectant or a bleach solution, applied wet and left to soak, is the CDC-recommended approach. Ventilate the area and follow the product label.
What do I do with a dead mouse I find during cleanup?
Wear gloves, spray it with disinfectant, place it in a plastic bag, seal the bag, place it in a second bag, and dispose of it in the trash. Wash your hands afterward.
How do I clean a kitchen after finding droppings?
Remove food from affected areas, wet-clean shelves and drawers with disinfectant, wash food-contact surfaces, and store food in sealed containers afterward.
Do you use poison?
Poison is decided case by case, and placement, station type, and pet and child routines are discussed in writing before any bait is placed.
Do you handle dead animals in walls?
Dead-animal removal from wall voids, attics, and basements is part of rodent work when it is offered for a job. The smell, how the animal is located, and who handles each situation are explained in the dead-animal guide.
Do you use poison for mice?
Trapping and exclusion are the starting point. When rodenticides are used at all, they go in tamper-resistant stations placed with children and pets in mind, and their use is explained to you first. Poison is not a substitute for sealing.
Should I vacuum mouse droppings?
No. Sweeping or vacuuming can stir dust into the air. The CDC guidance is to ventilate, wet droppings with a disinfectant, wear gloves, and bag the waste for disposal.
Do you use poison, and is it safe around kids and pets?
Poison use is decided case by case, and placement, station type, and pet and child routines are discussed before any bait is placed. Tamper-resistant stations, placement away from pet and child areas, and secondary-exposure risks for pets and wildlife are covered in writing. Tell us at booking if the household has pets or small children.
Landlord/Tenant
Who pays for mice in a rental in Pennsylvania?
Pennsylvania leases generally place responsibility for pre-existing or structural infestations on the landlord, while tenant-caused conditions can shift responsibility. This is general information, not legal advice.
Can I break my lease over mice?
Breaking a lease over an infestation depends on the severity, the landlord’s response, and Pennsylvania law. Get legal advice before breaking a lease.
Can my landlord charge me for pest control?
It depends on the lease and the cause. A landlord generally cannot charge a tenant for a pre-existing or structural infestation, but lease terms matter.
Does the landlord have to treat the whole building?
When an infestation is building-wide or tied to shared walls and common areas, treatment limited to one unit is often not enough. The inspection should cover common areas.
Can you service a building with multiple tenants?
Yes. Apartment and multi-tenant buildings are handled with building-wide plans covering common areas, basements, utility chases, and unit turnovers, with documentation for the owner or manager.
Species ID
How do I know if I have rats or mice?
Rat droppings are larger and blunt-ended, rub marks are darker and more obvious, and nighttime noises sound heavier. Mice leave small, rice-shaped droppings and lighter noises. An inspection confirms the species from droppings, tracks, and nesting evidence.
Can rodents chew through metal conduit?
Rodents gnaw insulation, wood, and plastic. Metal conduit resists gnawing, which is why an electrician may recommend it for exposed runs in rodent-prone areas.
Can squirrels live in the same attic as mice?
It is possible for different animals to use the same structure at different times. An inspection separates the signs rather than assuming one animal.
Will a cat keep mice away?
A cat may catch the occasional mouse, but cats do not seal entry points, and they do not control a population in wall voids or attics.
Will one mouse mean there are more?
Often, yes. Mice breed quickly, and one sighting usually means there is activity you have not seen. An inspection checks for droppings, nesting, and entry points to judge how established the problem is.
Can mice get in through a dime-sized hole?
Yes. A mouse can fit through a gap about a quarter inch wide, roughly the size of a dime. Common gaps include pipe penetrations, door frames, garage seals, and attic vents.
Can rats get in through the sewer?
Norway rats can travel through sewer and drain lines into basements. The inspection checks floor drains, sewer connections, and basement penetrations, and sealing plans cover those routes where they are found.
Still have questions?
Call for today’s availability and describe what you are seeing, or send a message with the signs, the rooms affected, and whether pets or children are in the home.
Call (570) 397-9148 Send a message
See also: Our Process · Rodent Control Cost · Contact